General Terms and Conditions

  1. Scope of application

    The following terms and conditions apply to contracts for the rental of camping pitches or rental properties for accommodation and all other services provided in this context for the camping guest by Campinggarten Wahlwies, owner Andrea Knaust.

  2. Conclusion of contract

    The contract comes into effect when Campinggarten Wahlwies accepts a verbal or written request from the guest. Campinggarten Wahlwies is free to confirm verbal acceptance to the guest in writing.

  3. Provision / Arrival / Departure

    The provision of pitches and rental properties is exclusively for accommodation purposes.

    The guest does not acquire any claim to the provision of a specific stand location, unless this has been expressly agreed in text form.

    Reserved pitches and rental properties are available to guests from 2.30 p.m. on the day of arrival (may vary depending on the season) and until 11.30 a.m. on the day of departure. An earlier arrival or later departure than stated above is only possible after consultation and depending on the previous or subsequent occupancy and entitles Campinggarten Wahlwies to charge the guest an additional usage fee.

    Unless a later arrival time has been expressly agreed, Campinggarten Wahlwies is entitled to allocate booked pitches and rental properties to other parties after 6 p.m. in order to minimize the damage.

  4. Services, prices, payment

    The prices for accommodation services at Campinggarten Wahlwies are based on the contractual agreement or the currently valid price list of Campinggarten Wahlwies.

    The agreed prices include the taxes and local duties applicable at the time the contract is concluded. Local taxes that are owed by the tenant under the respective municipal law, such as visitor’s tax, are not necessarily mentioned.

    In the event of a change in the statutory value added tax or the introduction, change or abolition of local taxes on the object of performance after conclusion of the contract, Campinggarten Wahlwies reserves the right to adjust the prices accordingly. For contracts with consumers, this only applies if the period between conclusion and fulfillment of the contract exceeds four months.

    The price list of Campinggarten Wahlwies can be updated on an ongoing basis. The updated prices replace the previously valid prices and become part of this contract.

    Unless otherwise agreed, all invoices from Campinggarten Wahlwies are due for payment immediately upon receipt. Payment must be made on the day of departure at the latest. The statutory provisions shall apply in the event of default in payment.

  5. Withdrawal from the contract (cancellation)

    The guest may withdraw from the contract (change or cancel) if a corresponding right of withdrawal has been expressly agreed, a statutory right of withdrawal exists or Campinggarten Wahlwies expressly agrees to the cancellation of the contract.

    The contracting parties may agree a date by which the tenant may withdraw from the contract free of charge.

    If a right of withdrawal has not been agreed or has already expired, there is also no statutory right of withdrawal or termination and if Campinggarten Wahlwies does not agree to a cancellation of the contract, the guest must pay Campinggarten Wahlwies the contractually agreed price from the contract.

    Unless otherwise agreed, a free cancellation is possible up to 10 days before arrival. In the event of cancellations at short notice, no-shows, late arrivals or early departures, Campinggarten Wahlwies reserves the right to charge a cancellation fee up to the amount of the rental fee from the contractually agreed price. The loss of rent and additional expenses calculated in this way can be reduced by re-letting or saved expenses.

    Campinggarten Wahlwies is entitled to withdraw from the contract for objectively justified reasons, in particular if:

    • an advance payment or security deposit agreed with the guest has not been made even after a reasonable grace period has expired;
    • force majeure or other circumstances for which Campinggarten Wahlwies is not responsible make it impossible to fulfill the contract;
    • was culpably booked with misleading or false information or concealment of material facts; e.g. concerning identity, solvency or purpose of stay;
    • there is reasonable cause to believe that the use of the service may jeopardize the smooth operation, safety or public reputation of Campinggarten Wahlwies, without this being attributable to its scope of application;
    • the purpose or reason for the stay is unlawful;
    • there are gross violations of the site rules.

    If Campinggarten Wahlwies justifiably withdraws from the contract, the guest shall not be entitled to any compensation.

  6. Liability claims, statute of limitations

    Campinggarten Wahlwies is liable for damages caused by it, the owner or its vicarious agents arising from injury to life, limb or health, for damages caused intentionally or through gross negligence and for damages arising from the intentional or grossly negligent breach of typical contractual obligations. Further claims for damages are excluded.

    Should a fault or defect occur in a service provided by Campinggarten Wahlwies, the latter will endeavor to remedy the situation as soon as it becomes aware of it or upon immediate complaint by the guest. The guest is obliged to make reasonable efforts to remedy the disruption and minimize any possible damage.

    Campinggarten Wahlwies is expressly excluded from liability for items left behind, unless it acts with intent or gross negligence. The same applies in the event of loss of or damage to items brought in by the guest and/or third parties.

    The guest is liable for all damage caused by him or by third parties who have received the services of Campinggarten Wahlwies at his instigation. Faults in the technical equipment provided shall be rectified without delay as far as possible. Any withholding or reduction of payment obligations in this respect is excluded.

  7. Data protection

    The personal data provided to Campinggarten Wahlwies will be electronically processed, stored and passed on within the scope of the purpose of the contract. It will not be passed on for other purposes.

    In addition, the statutory data protection regulations are complied with when collecting data. Further details can be found in the privacy policy to which we refer.

    At Campinggarten Wahlwies, video and audio recordings are occasionally made for the purpose of publication. If the guest, his fellow travelers or his property can be recognized and are not exposed in the central foreground, the guest undertakes, also on behalf of his (underage) fellow travelers, to agree to the use of the recordings without further explanation upon conclusion of the rental agreement.

  8. Final provisions

    The contract language is German. German law applies. The place of fulfillment is the location of Campinggarten Wahlwies.

    Campinggarten Wahlwies reserves the right to amend the General Terms and Conditions at any time with effect for the future, without any obligation to notify the guest in this respect.

    Should individual provisions of these General Terms and Conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The statutory provisions apply.

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